Like fathers like sons, both of Myles’ sons are now involved in the business. As his father and grandfather before him, Myles was delighted that he too had inspired his family to join the business. His eldest son John started working in the Salon in December 2014 and is now the Manager. He is involved with many aspects of managing the business from social media / marketing, business development, organising the running of the salon, and interviews / meetings with new and current staff members. His inspiration comes from being brought up in the salon hype. He saw potential to grow and drive the business forward, with expanding the brand and has worked incredibly hard to achieve this over the past seven years. Outwith the business, he enjoys spending time with his girlfriend, family and friends. He is a big sports fan and has a passion for food and travel!
Myles’ younger son Robert worked for a year in the salon in 2016. When he was halfway through his training he decided to take some time out but returned to the salon in March 2018 to finish his qualification in hairdressing and pursue this as his profession as he knew that this was his passion. Within the salon he is an assistant and also a hairdresser. He washes hair, tidies up and ensures that all the hairdressers and clients are happy. He also has his own hairdressing clients so he is always busy ensuring client satisfaction! His inspiration comes from his family and always being around the business. In his free time, he enjoys watching football and hitting the gym! Like his father and brother, he also loves going out for dinner to try new dishes.
Myles’ passion for helping the younger generation to succeed has massively helped keep the business modern and expanding. The business currently has 17 members of staff, all with different talents and personalities! They offer everything from cutting, blow-dries, hair ups, colour, highlights, balayage, gents’ cuts, curls, perms, straightening treatments, shellac fingers/toes, acrylics, waxing, henna brows, lash extension, make up, threading. They also offer wedding packages for hair and makeup. Over the years new trends have come in such as balayage, glam makeup and laminated brows and Retson’s always ensure that staff members are trained in the latest beauty must haves so that they can offer these services to their clients in keeping with the trends.
The salon is very active on all social media platforms and on their website. Along with their staff they also continually attend training courses for all levels to advance their skillsets. As a family they work really well together but in their own words “There is still the odd family discussion but three heads are better than one!” The biggest challenge for them as a family-owned and operated business is keeping everyone content and motivated on a daily basis. Their goal for the business for the future is to succeed and grow while giving the best service to their clients. This includes continually moving with trends/styles and expanding to new areas of opportunity.